Contact Us
If you have questions, concerns, or requests regarding privacy, data protection, or our legal policies, we're here to help.
Company Information
TOUKA GAMES PTE. LTD.
Exempt Private Company Limited by Shares
September 16, 2020
6 Raffles Quay, #14-06, Singapore 048580
How to Contact Us
Privacy and Data Protection Inquiries
For questions or concerns about:
- Privacy Policy
- Data Protection Policy
- How we collect and use your data
- Data security measures
Email: dev@toukagame.com
Subject Line: Privacy Inquiry
Data Subject Rights Requests
To exercise your rights regarding your personal data, such as:
- Requesting access to your data
- Requesting correction of inaccurate data
- Requesting deletion of your data
- Requesting data portability
- Objecting to certain data processing
Email: dev@toukagame.com
Subject Line: Data Subject Request
Please include in your request:
- Your name and contact information
- Account information or device identifier (if applicable)
- Specific details about your request
- Any relevant game or service information
We will respond to your request within 30 days, or as required by applicable law.
Data Deletion Requests
To request deletion of your personal data:
- Send an email to dev@toukagame.com
- Use the subject line: "Data Deletion Request"
- Include your account information or device identifier
- Specify which data you want deleted
We will process your deletion request and confirm completion within 30 days. Note that some data may be retained for legal or operational purposes as permitted by law.
Terms of Service Inquiries
For questions about our Terms of Service or user agreements:
Email: dev@toukagame.com
Subject Line: Terms of Service Inquiry
Security Incidents or Data Breaches
If you believe you have discovered a security vulnerability or data breach related to our services, please contact us immediately:
Email: dev@toukagame.com
Subject Line: Security Incident
Please provide as much detail as possible about the incident, including when and how you discovered it.
General Inquiries
For general questions about our games, services, or company:
Email: dev@toukagame.com
Response Times
We aim to respond to all inquiries within:
- General inquiries: 5-7 business days
- Privacy and data protection inquiries: 3-5 business days
- Data subject rights requests: 30 days (as required by applicable law)
- Security incidents: Within 24 hours for initial acknowledgment
Our Commitment
TOUKA GAMES PTE. LTD. is committed to:
- Responding to all inquiries promptly and professionally
- Protecting your privacy and personal information
- Transparent communication about our data practices
- Compliance with applicable data protection laws and regulations