Privacy Policy
Last Updated: December 2024
This Privacy Policy describes how TOUKA GAMES PTE. LTD. ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile games and services available on Google Play, App Store, and TikTok Mini Games.
1. Information We Collect
1.1 Information You Provide
When you use our games, you may provide us with certain information, including:
- Account information (if you create an account)
- In-game communications and user-generated content
- Support requests and feedback
1.2 Information Automatically Collected
When you use our mobile games, we automatically collect certain information, including:
- Device Information: Device type, operating system, unique device identifiers, mobile network information
- Game Data: Game progress, achievements, scores, in-game purchases, gameplay statistics
- Usage Information: How you interact with our games, features used, session duration
- Technical Information: IP address, browser type, language settings, time zone
1.3 Information from Third-Party Services
We may receive information from third-party services integrated into our games, such as:
- Social media platforms (if you connect your account)
- Payment processors (for in-app purchases)
- Analytics and advertising partners
2. How We Use Your Information
We use the information we collect for the following purposes:
- Game Experience: To provide, maintain, and improve our games and services
- Personalization: To customize your gaming experience and provide personalized content
- Analytics: To analyze game performance, user behavior, and trends
- Advertising: To deliver relevant advertisements and measure ad effectiveness
- Communication: To respond to your inquiries and provide customer support
- Security: To detect and prevent fraud, abuse, and security issues
- Legal Compliance: To comply with applicable laws and regulations
3. Third-Party Services and SDKs
Our games integrate third-party services and software development kits (SDKs) that may collect and process your information. These include:
3.1 Advertising Networks
We work with advertising partners to display ads in our games. These partners may collect information about your device and activities to show you relevant ads. Our advertising partners include:
- Meta (Facebook Ads)
- Applovin
- Mintegral
- Admob (Google)
- Pangle (ByteDance)
- IronSource
- Unity Ads
These partners have their own privacy policies governing their data collection and use practices.
3.2 Analytics Services
We use analytics services to understand how users interact with our games and to improve our services. These services may collect anonymized usage data.
3.3 Payment Processors
For in-app purchases, we use payment processors that handle transaction information. We do not store your full payment card details.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- Data encryption in transit and at rest
- Secure servers and databases
- Access controls and authentication
- Regular security assessments
Your data may be stored and processed in servers located in various regions, including but not limited to Singapore, the United States, and other countries where our service providers operate.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our games and services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When you delete your account or request data deletion, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
6.1 Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy of your data in a portable format.
6.2 Correction
You can request correction of inaccurate or incomplete personal information.
6.3 Deletion
You have the right to request deletion of your personal information. To request deletion:
- Contact us at dev@toukagame.com with the subject "Data Deletion Request"
- Provide your account information or device identifier
- We will process your request within 30 days
6.4 Opt-Out of Data Collection
You can opt-out of certain data collection through your device settings:
- iOS: Settings → Privacy → Tracking
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Note: Opting out may affect certain game features and functionality.
6.5 Cookie and Tracking Technologies
For web-based games, we use cookies and similar tracking technologies. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features.
7. Children's Privacy
Our games are not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: